Attention Valued Customers
XOP Ultra Double Step Climbing Sticks.
It has come to our attention that some of the new XOP double step climbing sticks may still have some step shifting from side to side even after fully tightening all the 1/2" locknuts as tight as possible.
If you experience this issue, please contact XOP customer service directly at email@example.com
We are working on a root cause of this issue and it will be corrected before any more double step sticks are shipped out.
XOP will work to correct this situation with every customer that has any issue with their XOP double step sticks. We apologize for the inconvenience and thank you for you continued support and loyalty.